The search then tells me "No elements found".". The contacts are located in a public Exchange folder and are used by all employees.
#Outlook 2016 archive does not work update#
They can no longer search for contacts in Outlook since the Windows 10 update to 1803 (was made last week). In this German forum thread an administrator describes the issue:Ī customer of us using Windows Server 2012R2, Windows 10 Clients with Office 365, and Exchange Online.
It looks as if when switching to Windows 10 April Update (V1803) the search for contacts in Outlook does not work any more. Windows 10 1803: Searching in Outlook contacts broken HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Windows Search Within my German blog post some reader pointed out, that adding the DWORD value PreventIndexingOutlook set to 1 within the registry entry The problem is caused by the March 2018 update and can be solved by not using the Windows search service. The built-in search will display the message below to indicate it is not using the Windows Search service. Until a fix or resolution is determined you can work around the issue by disabling Windows Desktop Search which will cause Outlook to use it's built in search. 2171 and later versions, Outlook search returns no search results for POP and IMAP accounts. Outlook known issues in the March 2018 updatesįor some users after updating to. In the support article Fixes or workarounds for recent issues in Outlook for Windows it says in the section 'Outlook known issues in the March 2018 updates': In the case linked above, I found a hint that Microsoft is aware of the issue. Microsoft has published this article describing the side effects. Another root cause for similar issues and damaged pst files may be using personal folders with pst files over a network. Some forum post pointed out, that a missing access right to Windows search folders may cause this issue.Īnd I recommended a repair of Microsoft Office via control panel.In addition to re-indexing, the repair of the PST file is proposed. Another repair method (as of February 2016) is described in the Lookeen-Blog.According to a German Technet forum post, this currently does not work under Windows 10.
If you search the internet for terms like 'Outlook 2016 search no longer works', there are many hits. I was not aware of anything in this respect, and especially with regard to the June 2018 updates. The administrator asked whether a relevant update (06/2016) is known, which could provide the cause. And therefore no prevention is possible for users not yet affected. The problem is that no root cause is known. This issue no longer occurs after a system reboot. Recently there have been more and more messages from our users that the Outlook search in the mailboxes no longer delivers any results. A German administrator describes the issue here: Would really like to know what is being done about this.Outlook 2016 users are faced with the issue, that the search in mailboxes no longer works. Why hasnt something been done about it? Just telling users to change the way they do things completely is not a good answer. I see this has been an on-going issue for a good while (years) with Outlook 2016. Our departments need to be able to use the shared mailboxes setup as their own profile for that reason. If you reply to emails from a shared account mapped from within a users personal mail profile, all replies come from that user instead of from the shared account. We have several departments that use the shared account setup as its own mail profile option as when you respond to emails in that mailbox, the replies that people get are from that mailbox, not the individual user that is replying to them. The only way it works in this setup is to go to the actual mailbox and search from there.
When we add shared accounts with a users Mail Profile so they appear below the User's Mailbox, you dont get any results from the shared mailboxes when searching all mailboxes. When we add a shared account under its own profile and a user logs into it with their user account, any searches only bring back results from their personal mailbox, not the shared mailbox they are logged into I dont see anything related to 2016 in there.
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